Shipping Policy
Last updated: 06 October 2026
At Blushkorea, we aim to process and dispatch orders as quickly and reliably as possible. Unless otherwise stated, orders placed through Blushkorea are dispatched and shipped from South Korea.
Please review the information below before placing your order.
1. Order Processing Time
We understand the importance of receiving your order promptly. Blushkorea therefore aims to prepare and dispatch eligible orders within 1 business day after payment has been successfully received and the order has been confirmed.
Orders placed on weekends, South Korean public holidays, or outside normal processing periods will generally begin processing on the next applicable business day.
During high-volume periods, promotional campaigns, holidays, major sales, product launches, or other exceptional circumstances, processing may take slightly longer.
If an unexpected issue prevents us from processing your order within the normal timeframe, we will make reasonable efforts to resolve the matter as quickly as possible.
2. International Delivery Timeframes
Because Blushkorea orders are shipped from South Korea, delivery times vary depending on the destination country, selected shipping method, courier network, customs clearance, and local delivery conditions.
Estimated international delivery times are generally:
The exact shipping options and available delivery estimates may vary by destination and will be displayed during checkout where available.
Delivery estimates begin after an order has been dispatched and do not include order processing time.
These timeframes are estimates rather than guaranteed delivery dates unless Blushkorea expressly states otherwise.
Customs inspections, border procedures, courier workload, adverse weather, public holidays, transportation disruptions, remote delivery locations, force majeure events, or other circumstances outside our reasonable control may result in additional delivery time.
3. Order Tracking
Once your order has been dispatched, tracking information will normally be provided using the email address or other contact information associated with your order.
Customers can use the tracking number to follow the shipment through the relevant courier’s tracking system.
Tracking information may occasionally require some time after dispatch to become active in the carrier’s system.
For international shipments, tracking updates may also temporarily pause while the parcel is in transit between countries, undergoing customs clearance, or being transferred between international and local delivery partners.
4. Shipping Carriers
Blushkorea works with international and local logistics providers to deliver orders from South Korea to supported destinations.
The courier used for an individual shipment may depend on:
Destination country
Selected shipping service
Parcel weight and dimensions
Product type
Delivery address
Courier availability
Customs or import requirements
Operational and logistical considerations
Available shipping methods will normally be displayed during checkout.
In some cases, the international carrier may transfer the parcel to a local delivery partner for final delivery within the destination country.
Blushkorea reserves the right to use an equivalent shipping provider where reasonably necessary to complete delivery efficiently.
5. Shipping Costs
International shipping charges are calculated based on the shipping options available for your order.
Shipping costs may depend on factors including:
Destination country or region
Parcel weight and dimensions
Selected delivery method
Courier service
Order value
Applicable promotional shipping offers
The applicable shipping charge will be displayed during checkout before you complete your purchase.
Where Blushkorea offers free or discounted shipping, the applicable conditions will be displayed on our website or during checkout.
6. Customs, Import Duties & Taxes
Because Blushkorea orders are dispatched from South Korea, international shipments may be subject to customs clearance and import requirements in the destination country.
Depending on the destination and applicable regulations, an order may be subject to:
Import duties
VAT or other applicable taxes
Customs charges
Brokerage or clearance fees
Other charges imposed by customs authorities, couriers, or relevant government agencies
Where these charges are not collected by Blushkorea during checkout, they may be payable separately by the recipient.
Customers are responsible for understanding the import requirements applicable in their destination country before ordering, except where applicable law places that responsibility on Blushkorea.
Blushkorea does not control charges independently imposed by customs authorities, governments, or third-party clearance providers.
7. Customs Clearance & Delays
International shipments may be inspected or held temporarily by customs authorities.
Customs processing times vary by country and are outside Blushkorea’s direct control.
A shipment undergoing customs processing is not automatically considered delayed, lost, or eligible for a refund solely because customs clearance takes longer than the original delivery estimate.
Where possible, Blushkorea will reasonably assist customers by providing available shipping, order, or product information required to investigate a customs-related issue.
If customs authorities or the courier contact the recipient requesting information or documentation necessary to clear the shipment, the customer should respond within the required timeframe.
Failure to complete required customs procedures may result in the shipment being delayed, returned, or otherwise handled according to the rules of the relevant authorities and courier.
8. Import Restrictions
Customers are responsible for ensuring that products purchased from Blushkorea may legally be imported, received, and used in their destination country.
Import rules for cosmetics, skincare, beauty products, and other goods may vary between countries.
Blushkorea may refuse, restrict, or cancel an order where we become aware that the products cannot legally or reasonably be shipped to the requested destination.
Customers should check applicable local import requirements before ordering if they are uncertain whether a particular product may be imported.
9. Inspecting Your Parcel
Customers should inspect their parcel as soon as reasonably possible after delivery.
Before opening a visibly damaged shipment, we recommend checking:
The external packaging
The condition of the shipping box or envelope
Any signs of crushing, tearing, opening, moisture, or other damage
The shipping label
If visible damage is present, please notify the courier at the time of delivery or collection where possible.
We also recommend taking clear photographs of:
Please retain the packaging while the issue is being investigated.
This information can assist Blushkorea and the shipping provider in reviewing the claim and determining the appropriate solution.
10. Incorrect or Incomplete Delivery Information
Customers are responsible for providing complete and accurate delivery information when placing an order.
This includes, where applicable:
Full recipient name
Street address
Building or apartment number
City
State, province, or region
Postal or ZIP code
Country
Telephone number
Email address
Blushkorea may not be responsible for delays, unsuccessful delivery, or returns caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.
If you discover an error in your delivery information after placing an order, please contact Blushkorea as soon as possible.
We will make reasonable efforts to update the information if the order has not yet been dispatched. However, address changes cannot be guaranteed once a shipment has entered the courier network.
Where an order must be reshipped because of incorrect or incomplete information provided by the customer, additional shipping charges may apply.
11. Failed Delivery Attempts
Customers are responsible for cooperating with reasonable delivery attempts made by the courier.
Depending on the destination and courier, an unsuccessful delivery may result in:
Another delivery attempt
Delivery to a pickup point
Delivery to a parcel locker
Temporary storage at a courier facility
Return of the parcel to the sender or designated return facility
Customers should monitor their tracking information and any communications received from the courier.
If a shipment is returned because repeated delivery attempts were unsuccessful for reasons attributable to the recipient, applicable return and reshipping costs may be charged or deducted from an eligible refund where permitted by law.
12. Unclaimed Shipments
If a shipment is delivered to a parcel locker, post office, pickup point, courier facility, or other collection location, the customer is responsible for collecting it within the timeframe specified by the carrier.
If the parcel is not collected and is consequently returned, any applicable refund will normally be processed only after the returned shipment has been received and inspected.
Where legally permissible, reasonable outbound shipping and return transportation costs may be deducted from the refund.
If the original order qualified for free shipping, the applicable standard shipping cost may also be taken into account where such a deduction is permitted by law and our Refund & Return Policy.
Failure to collect a parcel does not automatically constitute formal notification of cancellation or withdrawal.
For further information, please refer to our Refund & Return Policy.
13. Refused Shipments
If a customer refuses a shipment without a reason attributable to Blushkorea or without first arranging the matter with our customer support team, the shipment may be treated as a refused or undeliverable parcel.
Where permitted by applicable law, reasonable outbound shipping, return shipping, customs, clearance, or handling costs resulting from the refusal may be deducted from any applicable refund.
This does not affect mandatory consumer rights where a shipment is refused because the goods are defective, damaged, incorrect, or otherwise non-conforming.
14. Unpaid Customs Charges
If a recipient refuses or fails to pay legally applicable import duties, taxes, customs charges, or clearance fees that are their responsibility, the shipment may be held, returned, or otherwise handled by the courier or customs authorities.
If the parcel is returned to Blushkorea or a designated return facility as a result, an applicable refund will generally be considered after the returned products have been received and inspected.
Where permitted by applicable law, shipping, return transportation, customs, clearance, or other reasonable costs incurred as a result may be deducted from the applicable refund.
Refunds for such shipments will otherwise be handled in accordance with our Refund & Return Policy.
15. Lost Shipments
If tracking information indicates that a parcel may have been lost in transit, please contact Blushkorea customer support.
We may first need to open an investigation with the relevant courier before the shipment can formally be considered lost.
Customers may be asked to provide reasonable information necessary for the carrier investigation.
If the courier confirms that a shipment has been lost, Blushkorea will provide an appropriate remedy in accordance with the circumstances and applicable consumer law.
A parcel will not normally be considered lost solely because tracking has not been updated for a short period, particularly while the shipment is in international transit or customs processing.
16. Damaged Shipments
If products arrive damaged as a result of transportation, please contact Blushkorea promptly and provide photographs or other reasonable evidence of the damage.
Please retain:
These materials may be required to investigate the claim with the courier.
Depending on the circumstances and applicable rights, an appropriate remedy may include replacement, refund, or another solution.
17. Shipping During Sales, Holidays & Peak Periods
Processing and delivery may take longer during:
Major promotional campaigns
Sales periods
Product launches
South Korean public holidays
International holiday seasons
Periods of unusually high order volume
Major courier or transportation disruptions
Orders placed during weekends or South Korean public holidays will generally begin processing on the next applicable business day.
We will continue to make reasonable efforts to dispatch orders as quickly as possible during these periods.
18. Remote & Restricted Delivery Areas
Some remote islands, rural locations, military addresses, PO boxes, or other restricted delivery areas may not be supported by every courier.
Additional shipping time or charges may apply to certain remote destinations.
Where a selected shipping service cannot deliver to the address provided, Blushkorea may contact the customer to arrange an alternative shipping method or, where necessary, cancel and refund the affected order.
19. Changes to Shipping Methods
In limited circumstances, Blushkorea may need to change the courier or shipping service originally expected for an order because of operational, destination, customs, or carrier-related requirements.
Where this occurs, we will aim to use a reasonably equivalent shipping service without materially reducing the delivery service purchased by the customer.
20. Contact Information
For questions regarding shipping, tracking, customs, damaged shipments, lost parcels, delivery problems, or other shipping-related matters, please contact Blushkorea customer support using the contact information provided on our website.
When contacting us about an existing shipment, please provide your order number and the email address associated with your purchase so that we can assist you efficiently.
